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Janet Downes of Downes Strategic Marketing came into my business at a crucial time. We were expanding rapidly and experiencing problems managing our relationships with customers.

As a small business we needed a cost effective consulting solution. Janet gave us our ‘starter’ – a way of thinking about our customer relationships and customer care processes and a set of tools – that helped me develop my thinking on how to manage the business and gave us a way of moving forward.

Janet also acted as a mentor and provided a useful critique of our business plans as we considered the options available to fund further expansion.

I would be pleased to recommend Downes Strategic Marketing to anyone in similar circumstances.’

 Janice Kaye, MD and Founder, OFI (Osteopaths for Industry) and MMS (Musculoskeletal Management System)



Our Customers

Downes Strategic Marketing provides services to multinationals, SMEs and start-ups. We pride ourselves on the professionalism with which we undertake our work and our commitment to delivering services that provide value to our customers.

Some of the organisations we have worked for include: Alcatel, Axa, Chartered Institute of Marketing, CompuServe, Compaq, Ford, Frost & Sullivan, Gartner, Hewlett Packard, Institute of Directors, Lucent, Marconi, Microsoft, Norwich Union, Pace, Siemens, Tektronix, Thomas Cook and WorldCom as well as public bodies such as AWE, BSI and Invest Northern Ireland and many less well-known, specialist SMEs (Small and Medium Sized Enterprises).

What Our Customers Say About Us

Comments from our customers can be found below and in the info boxes on this page.

Adrian Moss, former Director, Tektronix Europe

I commissioned Janet Downes of Downes Strategic Marketing to carry out a consultancy project for us and deliver a series of marketing courses.

Without doubt Janet’s experience and knowledge coupled with her skills at coaching were instrumental in making the courses and the consultancy project a great success.

Janet has that rare ability of being able to mix strategic and tactical thinking – and apply it practically. First class strategic thinking - yet totally practical in her approach.

Excellent planning. Thorough delivery with an enthusiastic style that ensured the course was a great success’

Marc Bray, Managing Partner, vivas ltd

' I was a delegate of the course you presented entitled Effective Marketing Strategies:

  • You quickly levelled the playing field in terms of bringing all delegates to a similar level of basic marketing understanding and then moved us forward to learn at a similar pace.
  • You balanced two competing needs very well indeed: the need for flexibility to address the key points raised by delegates (from various market sectors as I note above) versus the need to keep to schedule. Your time keeping was excellent, covering all of the planned items and the ad-hoc interaction was highly fulfilling.
  • The syllabus was demanding, spanning key concepts and tools in basic marketing areas as well as the most recent developments, in relationship management thinking for example.
  • Our learning was enhanced due to the way you clearly brought together sound theoretical knowledge and practical experience. Also, you knew your stuff, if I may say, when you needed occasionally to stray off the subject of pure marketing and touched on related wider business issues. This was useful to delegates and added value for us.'
Roy Stew, Managing Director, The Migration Alliance Ltd.

'Although I promised to 'heckle' (constructively) during your presentation I admit I was so engrossed that I forgot.

The whole session was excellent! The content was 'right on the button' and the delivery flawless. I understood it all, it all made eminent sense and the hand-out material was an added bonus.

Well done and a thank you from one of your new fans.'

If you would like to find out how we can help your organisation contact us by email or phone - +44 (0) 118 9813224.
Hanley Economic Building Society

'just a brief note to thank you for your leadership on the course this week. I found the 2 days valuable, relevant and instructive and your style of presentation was exemplary.'

David Webster, Chief Executive

Horizon Technical Services

'Downes Strategic Marketing proved to offer the right level of support and flexibility to allow us (HTS) to develop a comprehensive, scaleable marketing solutions.

Downes Strategic Marketing offered us the experience necessary to develop comprehensive marketing campaigns focused on target markets within the UK and Italian markets.

The level of consultation offered by Downes Strategic Marketing, supported the development of our Marketing Strategy. Their flexibility and experience helped HTS define its Go To Market strategy.'

Patricia Fitzgerald, former Managing Director, Horizon Technical Services



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